Technology Systems Administrator

The Regenerative Organic Alliance is the 501(c)3 nonprofit behind Regenerative Organic Certified®. Together, our small yet mighty team is rapidly expanding the evolution of this revolutionary new certification. We are currently seeking bright, passionate, efficient individuals with a deep commitment to regenerative organic agriculture to join our nimble team!

About the Regenerative Organic Alliance:

The Regenerative Organic Alliance is a nonprofit organization dedicated to advancing regenerative organic agriculture worldwide. Our mission is to transform the global food system by promoting regenerative organic practices that restore soil health, biodiversity, and human well-being. Through the development of the Regenerative Organic Certification, we support farmers, ranchers, brands, and consumers in the transition to a more sustainable and equitable food system.

Location: USA Based (100% Remote)
Reports to: CEO
Job Type: Full-Time (40 hours), Exempt
Salary: $55,000-$65,000 USD Annually
Start Date: May 2025
Benefits: We offer a comprehensive compensation approach including salary, a generous and thoughtful approach to employee benefits, including health, vision and dental insurance, 401(k) matching fund, comprehensive PTO, and flexible and remote work opportunities.

Position Overview:

We are seeking a skilled Technology Systems Administrator to join our growing organization and manage our certification platform, Intact, while supporting our broader IT needs and strategies. The ideal candidate will possess deep expertise in both the frontend and backend of the Intact platform and will be responsible for building, optimizing, and maintaining our Intact system. Additionally, the Technology Systems Administrator will provide internal and external support for stakeholders, develop policies and work instructions, enhance user experience and productivity, and help identify and support technologies that can support ROA’s growth and impact.

You will collaborate closely with cross-functional teams to ensure seamless integration and alignment with organizational goals, including project alignment, bottleneck review, and articulation of business and operational needs. This role also involves providing comprehensive support for internal systems, ensuring optimal performance and security across the organization.

Essential Duties & Responsibilities:

• Intact Platform Optimization: Maintain and optimize the Intact Platform, resolve bugs, and guide users. Continuously expand knowledge and expertise within the platform. Stay updated on the latest Intact platform features/updates and best practices, recommending enhancements to improve operational efficiency.
• Support Certification Processes: Understand and support certification processes related to Intact.
• Infrastructure Knowledge: Maintain and develop ROA’s technology infrastructure, particularly around the Intact Platform. Configure and integrate internal systems such as Intact with other systems, ensuring data consistency.
• Project Management: Create specifications, manage vendor approvals, oversee implementation, and document processes.
• Testing and Bug Fixes: Test new and existing features, document bugs, and track resolutions.
• Communication and Support: Communicate issues and updates to staff including bug fixes, releases, and training. Train users on new software and equipment, and address hardware/software issues.
• Knowledge Management: Write and maintain user manuals, policies, and training materials; conduct virtual workshops; and identify and support ROA’s overall knowledge management through technology solutions (e.g. CRM integration).
• Data Management: Generate data exports for various projects.
• Technical Support: Provide remote technical support for internal systems like Microsoft O365 and CRM Systems.
• IT Systems Design and Implementation: Design and implement IT systems, configure hardware/software, and ensure optimal performance and security. Stay current with technology trends and improvements to internal systems for efficiency.
• Technology Growth Strategy: Understand ROA’s strategies for growth and impact and help lead and contribute to ROA’s overall technology strategy

Preferred Qualifications:

• Education: Bachelor’s degree in Computer Science, IT, or related field.
• Experience: 3-5 years with the Intact platform and/ or similar systems.
• Technical Skills:
  • Experience with Intact Platform.
  • Proficiency in databases, Microsoft Office, system integration, support ticketing, and debugging.
  • Software configuration and customization.
  • Knowledge of data governance and cybersecurity.
• Project Management: Strong project management and problem-solving skills.
• Communication:
  • Excellent English verbal and written skills.
  • Ability to explain technical concepts to non-technical users.
• Support and Coordination:
  • Technical support and coordination.
  • Policy development and training material creation.
• Other Skills:
  • Attention to detail and accuracy.
  • Proactive process optimization.
  • Team collaboration in a fast-paced environment.
• Preferred Qualifications:
  • Experience with audit and certification management.
  • Certifications like IREB CPRE Foundation Level.

How to Apply:

Apply here

Submit cover letter and Cv along with application questions.

If you have any questions, please submit to recruiting@regenorganic.org

We aim to create an environment that is built on the principles of JEDI; a just, equitable, diverse and inclusive community for all. We are committed to upholding an inclusive workplace where all people feel equally respected and valued, and where we can all thrive. We are a proud equal opportunity employer and welcome applicants from every educational background, gender identity and expression, sexual orientation, age, race, ethnicity, national origin and ancestry, veteran status, marital or family status, and disability.

For more information about ROA please visit regenorganic.org.